Compounding overview

Our compounding process

Transparency matters when medication is prepared specifically for you. Here is a simplified view of how we work from prescription to pickup.

  1. 1

    Prescription & assessment

    Your prescriber sends an order with strength, dosage form, and directions. Our pharmacists review allergies, interactions, and suitability.

  2. 2

    Payment & preparation

    Payment is collected before compounding starts. Because these medications are highly customized for each patient, compounded prescriptions are non-refundable. After payment, ingredients are sourced for quality and preparations are made according to formula and applicable standards for the dosage form.

  3. 3

    Counseling & pickup

    We explain how to use, store, and expect results from your therapy, and coordinate follow-up with your care team.

More reading: What is compounding?